Privacy policy

Last Updated: April 24, 2026

MYSOUL WOODS ("we", "us", or "our") operates this store and website, including all related content, features, tools, products, and services (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use our Services. By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We may collect the following categories of personal information:

Contact details (name, address, phone number, email)
Payment and transaction information (processed securely via third-party providers)
Account details (if applicable)
Device and usage data (IP address, browser, cookies, interactions)
Communications with us

2. How We Use Your Information

We use your personal information to:

Process and fulfill orders
Provide customer support
Communicate with you regarding your orders or inquiries
Improve and optimize our Services
Detect and prevent fraud or abuse
Send marketing communications (only where permitted or with your consent)

We reserve the right to determine the timing, frequency, and content of marketing communications at our sole discretion.

3. Sharing Your Information

We share your data only with necessary and trusted third parties, including:

Shopify (store infrastructure)
Payment processors (e.g., Stripe, PayPal)
Shipping and logistics providers
Analytics and marketing tools

All third parties are required to handle your data securely.

We do not sell your personal information to third parties.

4. Fraud Prevention & Service Protection

To protect our business and customers:

We reserve the right to refuse service, cancel transactions, or limit access to the Services if we suspect fraudulent, abusive, or unlawful activity.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze usage.

You may control cookies through your browser settings.

6. Data Security

We implement reasonable safeguards to protect your data.
However, no system is completely secure.

To the fullest extent permitted by law, we shall not be liable for any indirect or consequential damages related to data breaches or unauthorized access.